WhatsApp Business API + FleetERP
Where Indian logistics actually communicates — driver, customer and alert flows.
How it works
Email is not how Indian transport operates. FleetERP sends dispatch instructions to drivers, delivery ETAs and tracking links to consignees, exception alerts to supervisors and daily digests to management — all over WhatsApp, using approved message templates, with replies routed back into the platform.
WhatsApp Business Platform (Cloud API) via Meta or an authorised BSP.
FleetERP has no commercial relationship with hardware vendors and earns nothing on devices. If you later switch away from WhatsApp Business API, your history, reports and workflows stay exactly where they are.
What flows across
What WhatsApp Business API data lights up in FleetERP
Integration data is not stored in a separate silo — it feeds directly into the operational modules that use it.
WhatsApp Business API integration FAQ
Do we need to replace our WhatsApp Business API setup to use FleetERP?
No. FleetERP is device-agnostic and does not sell hardware. Your existing WhatsApp Business API deployment stays exactly as it is — whatsApp Business Platform (Cloud API) via Meta or an authorised BSP.
What data does FleetERP receive from WhatsApp Business API?
Templated dispatch and delivery notifications; Customer tracking links with live ETA; Exception and escalation alerts; Two-way replies routed into the exception queue; Scheduled management digests.
How long does the WhatsApp Business API integration take to set up?
Standard integrations are connected during week three of a normal 30-day rollout, alongside device onboarding. Most take a few hours of configuration rather than a project.
Communication & identity
Where alerts land and how your people sign in — on the tools your organisation already uses.
Already running WhatsApp Business API? You're most of the way there.
Book a demo and we will show you your own device data flowing into the platform during the call.
No per-user pricing · No hardware to buy · Deploy on your VPS or ours
Prefer to write? sales@fleeterp.in